Skip to main content
Main Article

Avaya launches IP Office Subscription for SMEs without upfront investment.


As global demand for easy-to-deploy communications solutions intensifies, Avaya has made it easier than ever for regional small and medium-sized businesses to leverage the power of agile communications with the launch of Avaya IP Office Subscription. This new offer is now available from Avaya Partners in select countries in the Middle East and Africa.

Coming at a time of increased remote working, necessitating the adoption of robust communications technologies, the launch creates a new, subscription-based way of consuming the leading all-in-one communications platform for companies up to 3,000 users, and which currently serves over 26 million users worldwide. 

Avaya IP Office delivers powerful communications in a simple package designed specifically for small and medium-sized businesses, which account for up to 90% of registered businesses in the Middle East and Africa.  A single app provides voice, video, messaging, and conferencing and keeps employees productive on any device from any location.  Avaya Call Reporting is also an option to provide simple customer interaction management.   

Avaya IP Office subscription supports Avaya’s latest award-winning smart phones and devices and these can also be purchased with low monthly payments.  For team collaboration, the cloud-based Avaya Spaces is also available in many areas.  

Traditionally, the adoption of leading communication platforms involves large fixed costs and long-term vendor commitments, with cloud-hosted communications often untenable because of legal challenges. Avaya IP Office Subscription helps to answer these problems with an easy-to-deploy, technically advanced solution that can be consumed on a per-user, per-month basis.  

“Today’s announcement brings Avaya IP Office up to another new level. The current climate has shown us that there is no shortage of organizations that are culturally ready to digitally transform. However, many are unable or unwilling to make upfront investments in the technologies that will enable this transformation. Avaya IP Office Subscription solves this challenge by making one of the best-loved communications platforms easy to deploy and available on an attractive pricing plan,” said Fadi Moubarak, Vice President – Channels, Avaya International.

Avaya IP Office Subscription will be made available to select countries through the Avaya Channel Market Place, a brand-new tool for Avaya channel partners to order and purchase Avaya licenses, massively reducing sales and deployment times. Born out of Avaya’s cloud-first approach to business, the Avaya Channel Market Place will simplify any IP Office Subscription sales process, improving the solution’s already impressive time to value.

“We plan to deliver innovations based on the Avaya IP Office platform to enable our joint customers to create exceptional experiences. Avaya IP Office Subscription will provide us with another exciting avenue through which we can offer Avaya’s UC and CC solutions in the way that helps to meet our customers’ needs,” said Manikandan Karunakaran, Founder and Managing Director of Imperium Software Technologies, a leading regional ICT solutions provider and Avaya DevConnect partner.

Flexible user solutions tailored to fit the needs of different kinds of employees are available through the solution - from those who only require basic capabilities, through office workers with collaboration needs, to power users who are highly mobile. Organizations need only select the types and numbers of users that they need, and choose between a one- or three-year plan.

Finally, Avaya IP Office Subscription retains the platform’s market-leading developer ecosystem, which enables one of the best-of-breed AI, collaboration and social technologies to be placed on top of existing infrastructures. With the new offering, these services are even easier to consume, and can simply be added to any subscription plan. 

Interested customers are encouraged to contact Avaya or their Avaya Partner for more information about offer availability and details. 

Related News