Skip to main content
Main Article

Dubai Municipality selects Dell EMC to power Smart Services

Dubai Municipality today announced a strategic collaboration with Dell EMC to create an integrated and agile technology foundation. This landmark project aims at driving the city’s advancing innovation agenda and contributing to the overarching goal of transforming Dubai into the world's smartest sustainable city by 2020, by offering digitally enabled services.

In its role, Dubai Municipality oversees smart transformation processes and initiatives across the city to help establish efficiency and effectiveness of all public services. To realize its sustainability ambitions, in line with Vision 2020, digital readiness of the city is critical. Believing ICT to be a core building block to help achieve this vision, the entity aimed to revamp its existing IT infrastructure with revolutionary software-defined solutions and provide streamlined ways to meet the challenges of mobility, public services, and safety — while promoting sustainability through world-class smart city services.

With a mandate to transform the IT foundation, Dubai Municipality worked with Dell EMC to implement their strategy and enable virtualization capabilities using software defined scale-out infrastructure.

In addition to helping the entity in reducing the complexity of managing the IT infrastructure, the growing number of smart services and the resulting data, this solution also allows the IT staff to focus more on innovative projects, rather than maintain the infrastructure.

Together with Dell EMC, Dubai Municipality has created a truly advanced and agile platform to transform its position as a broker of smart services and add real value to the way citizens live their lives.

Ahmad Kajoor, Chief Information Officer at Dubai Municipality said, “We are proud to announce this strategic step forward in our journey of transformation with Dell EMC. As an entity responsible for driving innovation-led initiatives across the city to enhance delivery of smart services and optimize use of resources, we needed an IT foundation that met the mandate for accelerated service excellence. Dell EMC’s software-defined solutions deliver a transformed IT infrastructure to automate our processes and increase operational efficiencies to provide our citizens with the best breed of smart services. We believe that a strong IT backbone is key to accelerate digital transformation and will help us come closer to our goal of achieving the vision of His Highness Sheikh Mohammed bin Rashid Al Maktoum of putting Dubai on the frontline of global innovation and sustainability.”

Fady Richmany, Senior Director and General Manager, United Arab Emirates, at Dell EMC said, “We thank Dubai Municipality for sharing their futuristic vision with us that aims to provide the citizens and the wider community with sustainable and improved services. By selecting Dell EMC’s software-defined solutions, Dubai Municipality has not only established an optimized foundation to meet the current demands of the city, but also leveraged the powerful combination of world class technology critical to their ability to innovate and excel for generations to come. We take great pride in being a part of this smart transformation journey and empower IT to contribute to the vision of realizing a future-forward city.”

Related Vertical Watch

Dolphin Group deploys Epicor ERP to digitalize operations

Epicor Software Corporation, a global provider of industry-specific

Serco to help transform services at Dr Soliman Fakeeh Hospital

Serco, a leading FTSE 250 outsourcing firm, and Dr Soliman Fakeeh Hospital (DSFH) announced a partnership agreement to transform facilities management and patient-facing services at the hospital in Jeddah over the next five years. Serco has been w